Privacy Policy
Effective Date: Dec 28, 2024
At Pharma First, we are committed to protecting the privacy and personal information of our clients, partners, and website visitors. This Privacy Policy outlines how we collect, use, and safeguard your information. By using our website and services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information:
Name, email address, phone number, and company details when you contact us or place an inquiry.
Billing and shipping addresses for order processing.
b. Non-Personal Information:
IP address, browser type, device information, and usage data collected through cookies and analytics tools.
Aggregate data to analyze website traffic and improve user experience.
c. Order Details:
Information about the medicines or services you purchase, including quantities and delivery preferences.
2. How We Use Your Information
We use the information collected for the following purposes:
To process and fulfill your orders and service requests.
To respond to your inquiries and provide customer support.
To improve our website, services, and user experience.
To send important updates, such as changes to policies, service offerings, or order statuses.
To comply with legal obligations or enforce our terms and conditions.
3. Information Sharing and Disclosure
We do not sell, rent, or share your personal information with third parties except in the following circumstances:
Service Providers: We may share your information with trusted third-party providers for logistics, payment processing, or other services essential to fulfilling your order.
Legal Compliance: We may disclose your information if required by law or to protect our rights and the safety of our clients and partners.
Business Transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
Enhance user experience.
Track website usage and improve functionality.
Provide personalized content and offers.
You can control or disable cookies through your browser settings. Note that disabling cookies may affect the functionality of our website.
6. Your Rights
You have the following rights regarding your personal information:
Access and Correction: Request access to or correction of your personal information.
Data Deletion: Request the deletion of your data, subject to legal and contractual obligations.
Opt-Out: Opt-out of receiving marketing communications from us by following the unsubscribe link in our emails or contacting us directly.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before sharing any personal information.
8. Children’s Privacy
Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us to have it removed.
9. Updates to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date. We encourage you to review this page periodically for any updates.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:
Phone:
PTCL # +92-51-5910016
Mobile # +92-300-5406626
Mobile # +92-321-5062000
WhatsApp: +92-333-5479168
Address: 204, Second Floor, Makkah Tower, Adamjee Road, Saddar, Rawalpindi, Pakistan