Terms and Conditions
Effective Date: Dec 28, 2024
Welcome to Pharma First! These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or using our website, you agree to comply with and be bound by these Terms. Please read them carefully before proceeding.
1. General Terms
1.1 Pharma First provides pharmaceutical and surgical product distribution services, including institutional supply, NGO supply, direct patient supply, and market supply.
1.2 By using this website, you represent that you are at least 18 years old and have the legal authority to agree to these Terms.
1.3 Pharma First reserves the right to modify these Terms at any time. Changes will be posted on this page, and continued use of the website constitutes acceptance of the updated Terms.
2. Use of Website
2.1 The content on this website, including text, images, and graphics, is for informational purposes only. Unauthorized use of this content is strictly prohibited.
2.2 You agree not to:
Use the website for illegal or unauthorized purposes.
Distribute malware or engage in any activity that may disrupt website functionality.
Attempt to access restricted areas of the website without authorization.
3. Products and Services
3.1 Pharma First offers distribution services for pharmaceutical and surgical products. Availability of products and services may vary and is subject to change without notice.
3.2 All product descriptions, pricing, and availability are accurate to the best of our knowledge. However, we reserve the right to correct any errors or omissions and to update information as needed.
3.3 Orders are subject to acceptance and confirmation. Pharma First reserves the right to refuse or cancel orders at its sole discretion.
4. Payment Terms
4.1 Payment for products and services must be made as specified at the time of purchase.
4.2 Pharma First accepts payments through bank transfers, credit cards, or other specified methods. Any applicable taxes or additional charges will be communicated at the time of purchase.
4.3 Late payments may result in order cancellation or delays in service delivery.
5. Delivery and Logistics
5.1 Pharma First ensures timely delivery through its fleet of vehicles and logistic partners. Delivery timelines may vary based on location and availability.
5.2 The company is not responsible for delays caused by unforeseen circumstances, such as natural disasters or third-party disruptions.
5.3 Risk of loss or damage to products passes to the client upon delivery.
6. Returns and Refunds
6.1 Returns and refunds are accepted for defective or incorrect products only. Requests must be made within [Insert Number of Days] days of delivery.
6.2 To initiate a return, clients must provide proof of purchase and a detailed description of the issue.
6.3 Refunds will be processed using the original payment method within [Insert Number of Days] business days of approval.
7. Privacy and Data Protection
7.1 Pharma First values your privacy and handles your personal information in accordance with our [Privacy Policy].
7.2 By using our website, you consent to the collection and use of your information as outlined in the Privacy Policy.
8. Intellectual Property
8.1 All content on this website, including logos, trademarks, text, and images, is the property of Pharma First and is protected by intellectual property laws.
8.2 Unauthorized use, reproduction, or distribution of website content is prohibited without prior written permission.
9. Limitation of Liability
9.1 Pharma First is not liable for any indirect, incidental, or consequential damages arising from the use of its website or services.
9.2 Our total liability for any claim related to our services is limited to the amount paid for the specific service or product in question.
10. Governing Law
10.1 These Terms are governed by and construed in accordance with the laws of Pakistan. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts in Pakistan.
11. Contact Information
For any questions or concerns about these Terms, please contact us:
Phone:
PTCL # +92-51-5910016
Mobile # +92-300-5406626
Mobile # +92-321-5062000
WhatsApp: +92-333-5479168
Address: 204, Second Floor, Makkah Tower, Adamjee Road, Saddar, Rawalpindi, Pakistan